COVID-19 Update

We are pleased to reopen North Down Museum to the public again, following a four-month closure due to the COVID-19 pandemic. Ards Arts Centre currently remains closed - we will communicate any information regarding its reopening via our website and social media channels.

The safety of our visitors and staff is our upmost priority at this time and we have worked hard behind the scenes to ensure your visit to our buildings will be as safe as possible.

Please note that all our larger events have been cancelled for now, however we are working to reschedule some exhibitions and smaller scale activity now that our venues are opening. Keep an eye on our website and social media channels for updates.

Frequently asked questions

How have you implemented social distancing measures to ensure visitors will be safe?

We have introduced a few changes to offer a safe and enjoyable visit for all.  

One-way systems have been put in place to help people keep the recommended distance from each other. Please pay attention to the floor markings and signage.

We have installed hand sanitisation stations throughout our venues in key places. Please use these throughout your visit to help us keep you and others safe. 

We have also enhanced our cleaning arrangements, which may mean a wait for some things, such as toilets, lifts or access to certain areas. Please be patient and respect our staff. 

In line with government recommendations, our staff may choose to wear face coverings and/or other protective equipment. Please don’t be alarmed, this is to protect you and our colleagues.
 

Will visitors be expected to wear masks?

In line with the NI Executive's latest guidelines, we are recommending that visitors to the museum wear face masks from Tuesday 11 August. Face masks should also be worn when walking through the building to access the coffee shop but are not required when eating or drinking.

Is the museum café open?

Yes, the museum café will be open as normal. Please adhere to the one-way-system for entering and exiting the café. If the café is busy, a queueing system will be put in place to ensure your safety.

Is the museum shop open?

Yes, the museum shop will be open as normal although we have made some changes to the layout of the reception area to allow more space. We have also installed a Perspex screen at our reception desk for your safety and the safety of our staff.

Are school visits allowed?

Unfortunately, we won’t be able to facilitate group visits when we first open. We would encourage families to bring their children to our venues while school visits are off limits. We would ask that family groups stay together for the duration of your visit.

Will I have a limited time slot for my visit?

No, but please be aware there may be a queue to enter our venues.

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